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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Padgett

September 10, 2024

5  out of  5
rating by Laura Padgett
"Great experience! Fast and effective and all that I needed. Great job!!!!!👍"
We responded:
"Thank you, Ms. Laura, for your feedback. We are so happy we could take care of your Auto & Home insurance while also saving you money. My staff & I are always here to answer any questions you may have."
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bert Phacharasap

August 15, 2024

5  out of  5
rating by bert Phacharasap
"Friendly, professional, and goes above and beyond to get a great and low quote for me."
We responded:
"Thank you for the 5 star review!! I appreciate the feedback & please tell your family & friends about us. We want to help as many as we can with the correct Auto insurance coverage."
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Mid City Roofing

June 12, 2024

5  out of  5
rating by Mid City Roofing
"We had the pleasure of working with Paul Pacanovsky for a recent roofing project on their residence, and the experience was exceptional from start to finish. The process was incredibly smooth and efficient. We highly recommend working with Paul and look forward to collaborating with him again in the future!"
We responded:
"Thank you for the kind words!! As a small local business, we love supporting all small local businesses. "
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Tanisha Cyprian

April 16, 2024

1  out of  5
rating by Tanisha Cyprian
"If I could give a 0 I would. I heard about his agencies a few years from a friend. 1st go round no problems everyone was nice. The reason I left was bc my insurance went up and they couldn’t give me a reason. This past January went back with them bc they were cheapest around. Michelle ran my license and told me I was fine. Month later she called and said I was being dropped for a something that happened 2 years ago and also they didn’t the correct information for the incident. Why you couldn’t see that when you ran my license the first time. I don’t know. The dmv even told me they had the wrong information. I could have saved time and I went somewhere else. I will go back with these ppl. Let alone State Farm."
We responded:
"Ms. Tanisha, I apologize for your experience with my agency. We pride ourselves in our customer service and I am sorry to hear we did not meet your expectations. I will use your review as a teaching lesson for the entire team as we strive to be better. I appreciate the feedback."
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Brian Bashinski

April 6, 2024

5  out of  5
rating by Brian Bashinski
"I learned the reason why this State Farm office, managed by Paul Pacanovsky, has a 5-star rating! ...It's because of Paul's availability and personal approach to every call or contact. His support staff was just as kind and helpful in my contacts. Paul and his team will treat you as a person, not a number, and it shows in the ratings. Paul and staff are wonderfully helpful and personable yet professional."
We responded:
"Thank you, Brian!! We are happy to hear our staff made this such a great insurance experience for you! We take pride in being polite and professional to all our customers."
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Cynthia Johnson

April 5, 2024

5  out of  5
rating by Cynthia Johnson
"Mr. Pacanovsky and the staff at State Farm have been more very attentive and always professional. During a very difficult time Mr. Paul extended the olive branch, he didn't have to do it I'm a client but he treated me like Family. Great State Farm Team. Call a receive the best quote ever. You will nit be disappointed!"
We responded:
"Thank you very much for your 5 star review. We respect all kinds of feedback and if you need any insurance assistance in the future, please feel free to stop by our office."
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Tynesha Walker

March 21, 2024

5  out of  5
rating by Tynesha Walker
"They are family friendly and work quick"
We responded:
"Ms. Walker, thank you so much for the positive feedback! Thank you for letting us help you with all your insurance needs."
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Byron Hutchinson

February 8, 2024

5  out of  5
rating by Byron Hutchinson
"Paul and his staff are incredibly attentive and very helpful answering questions. Highly recommend him to be your State Farm agent."
We responded:
"Thank you so much Byron for the review!! It was our pleasure to help you with your insurance needs. Please tell your friends & family about us!"
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Aaron Hauser

January 22, 2024

5  out of  5
rating by Aaron Hauser
"Great insurance agent, always helpful with any questions I have and always going the extra mile!"
We responded:
"Thank you Aaron!! We are happy to hear our staff made this such a great insurance experience for you! We take pride in being polite and professional to all our customers."
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Diane Garitty

January 15, 2024

5  out of  5
rating by Diane Garitty
"Paul was very helpful and attentive to our needs. Highly recommend."
We responded:
"Thank you for the 5-star review!! We are available 24/7 with the State Farm app or by phone 225-926-9575. Contact us anytime you need help."
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Anita Mosley

November 28, 2023

5  out of  5
rating by Anita Mosley
"They have went way out of their way to help me navigate the whole car and renter's insurance process. I'm very happy with Paul Pacanovsky and will recommend him to all."
We responded:
"Ms. Anita, we are grateful for the positive review!! We enjoy helping our customers with all their Auto insurance needs. Stop by the Mid City office anytime. Thank you!!"
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Leslie Isbell

November 2, 2023

5  out of  5
rating by Leslie Isbell
"Paul Pacanovsky is a first-class insurance agent who has made us regain our trust in State Farm Insurance because he is personally involved with his agency, follows through, and has demonstrated to us that he is a person we can count on and trust. We are an old couple (80 and 75) who have been State Farm Insurance customers for many years. I have been with State Farm continuously since 1972 --- in Florida, in Texas and now in Louisiana. My husband had retained the same local Baton Rouge agent year after year but we learned recently that he had dropped the ball big time --- so much so that we started looking elsewhere for insurance. But why should we not have State Farm? So we interviewed other State Farm agents. Paul Pacanovsky is a winner! We are happy, happy! He has put all of our State Farm insurance back on track, straightened out some serious mistakes, and has somehow refrained from criticizing the other agent, although any professional must find what has happened to us appalling. We are proud to give Paul Pacanovsky our very highest recommendation."
We responded:
"Ms. Leslie, Thank you for all the kind words. I truly enjoyed helping you and your husband with your policies. Thank you for your continued trust in State Farm and all your years as a dedicated customer. I am here to help you with anything you need, and I look forward to talking again soon. Thanks!!"
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Hector Mariano Lopez

October 9, 2023

5  out of  5
rating by Hector Mariano Lopez
"Paul and his team have been great to work with. He explains any changes in rates, makes sure to check in with me often, and is always quick to respond to any communication. A+ service"
We responded:
"Thank you Hector for the 5 star review! It is my pleasure to serve you and be transparent with all your policies from coverage to price. Please let us know if you ever have any questions. Thank you for your business!"
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Courtney Richard

October 2, 2023

5  out of  5
rating by Courtney Richard
"Great service The staff is amazing n friendly They helped me save a lot of money by switching over to State Farm"
We responded:
"Thank you so much Courtney for the review!! It was our pleasure to help you with your Auto & Life insurance needs. Please tell your friends & family about us."
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Daboyking_ Yessir

September 28, 2023

5  out of  5
rating by Daboyking_ Yessir
"Everything was great"
We responded:
"Thank you for the 5 star review!! We are available 24/7 with the State Farm app or by phone 225-926-9575. Contact us anytime you need help."
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Cedric Bibbins

September 25, 2023

5  out of  5
rating by Cedric Bibbins
"Wonderful experience always love having quality service"
We responded:
"We are always here to help you in person and through the State Farm app, Mr. Cedric. Thank you for trusting State Farm with your Auto insurance and we look forward to seeing you in the future!"
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Tyra Domingue

September 25, 2023

5  out of  5
rating by Tyra Domingue
"so helpful!"
We responded:
"Thank you for the 5 star review Ms. Tyra!! We are here in Mid City to help with all your Life insurance needs. Stop in for a quote any time."
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Ismael Rodriguez

September 13, 2023

5  out of  5
rating by Ismael Rodriguez
"I have only but Positive Experience with State Farm Paul’s Team. They’re Always honest, fair and professional. They went above and beyond for me the few times I needed my Insurance to Cover me."
We responded:
"Thank you for the kind review Ismael!! I always enjoy working together and I am here to help you with all your Auto & Home insurance needs. Please contact me anytime at 225-926-9575."
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markisha paul

August 30, 2023

5  out of  5
rating by markisha paul
"Always keeping me updated on changes. And very professional and polite"
We responded:
"Thank you Markisha!! We are happy to hear our staff made this such a great insurance experience for you! We take pride in being polite and professional to all our customers."
Profile photo of Saleh NaJi

Saleh NaJi

August 17, 2023

5  out of  5
rating by Saleh NaJi
"Paul was very helpful & friendly. He took care of all my Auto insurance needs. He is the best!!"
We responded:
"Mr. Saleh, thank you for the kind words. We love helping all our customers with their Auto insurance. Please tell your friends. Thank you!!"
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Andrew Kim

August 9, 2023

5  out of  5
rating by Andrew Kim
"Mr. Paul and his staffs are so good. Paul is kind helpful whenever I call."
We responded:
"Mr. Andrew, thank you for trusting us to keep you safe with State Farm Auto insurance!! We look forward to speaking to you in the future!! "
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Madison Horner

July 10, 2023

5  out of  5
rating by Madison Horner
"Paul’s office is so helpful and always helps me with my insurance needs! I look forward to working with them in the future!"
We responded:
"Ms. Madison, we are grateful for the positive review!! We enjoy helping our customers with all their insurance needs. Stop by the Mid City office anytime. Thank you!!"
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Ryann Hollis

June 29, 2023

5  out of  5
rating by Ryann Hollis
"Paul and his team are always so helpful and professional!"
We responded:
"Ms. Ryann, thank you so much for the positive feedback! Thank you for letting us help you with all your Auto and Homeowner's insurance needs."
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wayne laird

June 27, 2023

5  out of  5
rating by wayne laird
"PERFECT INSURANCE ,GUIDE YOU IN THE RIGHT DIRECTION, PAUL WILL ONLY SELL YOU WHAT YOU NEED, NO PRESSURE. FAYE IS A ANGEL, KEEPS UP WITH MY POLICIES AND TELLS ME WHAT I NEED, THEY ARE HONESST AND CARING. YOU WONT FIND THAT AT ANY OTHER AGENCY."
We responded:
"Thank you, Mr. Wayne, for the great review and for being a loyal customer! It’s always a pleasure to speak to you. Please stop by our office in Mid City at any time. "
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Robert Harris

June 15, 2023

5  out of  5
rating by Robert Harris
"I Love State Farm! About five years ago when I was buying my first auto insurance my record was horrible and many insurance companies wouldn't take me while others charged over $1,000 for a quote. I had no hope until I was emailed by State Farm and they decided to take a chance on me with a $300 quote. I've been with them ever since and I don't plan on changing anytime soon."
We responded:
"Mr. Robert, thank you for letting us quote you for Auto insurance and earn your business! We appreciate the positive review and look forward to speaking to you in the future!"